Privacy and Policy
At Deen Delights, we strive to ensure customer satisfaction with every purchase from www.deendelights.com. Please review our exchange policy below:
Eligibility for Exchange: Products purchased from www.deendelights.com are eligible for exchange within 7 days only under the following conditions:
- The item(s) is faulty, damaged, or defective at the time of delivery.
- The item(s) does not match the original specifications of the product or is not the same as you had actually purchased.
To initiate an exchange, you must notify us within 3 days of delivery by calling 0318-5699660. Deen Delights evaluates each dispute on a case-by-case basis, aiming to be fair to both parties.
Return Procedure: If an item is found to be faulty or damaged, you must return the defective product to Deen Delights within 8 days of purchase. Upon receipt, Deen Delights will issue a replacement corresponding to the product mentioned in the Invoice.
Non-eligible Scenarios for Returns & Exchanges: There are certain scenarios in which returns and exchanges may not be supported. These scenarios include, but are not limited to:
- Exchange requests made outside the specified 7-day time frame.
- Products damaged due to use.
- Tampered products.
- Missing components from the package, such as price tags, labels, original packing, freebies, and accessories.
Refund Policy: Deen Delights does not offer a “Cash Refund” or “Money Back Guarantee” on purchased items. A refund may only be issued if:
- The product is proven to be faulty or damaged beyond repair.
- The customer returns the defective product within 8 days of purchase.
We value our customers and aim to provide a seamless shopping experience. If you have any concerns or need further assistance, please contact us at 0318-5699660/deendelights0.1@gmail.com
- The customer cancels the order, before Deen Delights starts processing the shipment.